
FREQUENTLY ASKED QUESTIONS

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Are your staff members qualified professionals?
Our agency is proud to employ a team of highly qualified and experienced paraprofessionals who are dedicated to delivering exceptional senior home care and companionship services. Each staff member undergoes rigorous training and continuous professional development to ensure the highest standards of care. We are committed to providing services that are not only reliable and professional but also delivered with empathy, dignity, and respect.

Upholding the Highest Standards of Support
At Abbey Road Family Care, we are committed to the highest standards of reliability, integrity, and professionalism when selecting our caregivers.
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Our thorough screening process includes in-person interviews, multiple reference checks, and comprehensive background investigations in accordance with Connecticut state regulations. These checks verify identity, criminal history, driving records, and ensure caregivers meet our strict criteria for safety and reliability.
As a result, you can feel confident knowing your loved ones are in the hands of caregivers who are skilled, trustworthy, and deeply committed to compassionate, respectful care.​

Our Caregiver Matching Process
We take a personalized approach to finding the right in-home caregiver for your family. It all begins with a detailed care plan, created through thoughtful consultations with you and your loved ones to understand your specific needs, routines, and preferences.
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Our matching process goes beyond qualifications. We carefully consider personality, compatibility, and communication style to ensure the best possible fit. Once the ideal caregiver is selected, we equip them with the resources and support they need to provide exceptional care from day one.
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Throughout the care journey, we remain actively involved, continuously monitoring and supporting the caregiver’s performance to maintain the highest standards of safety, reliability, and compassion.

Do you provide free consultations?
Choosing care for a loved one is a big decision, and we’re here to help. That’s why we offer free consultations with no pressure or obligation. We can meet with you at home, over the phone, or in a hospital setting, whichever option is most comfortable for you. From the very beginning, you’ll receive honest answers and compassionate guidance you can trust. It’s our way of helping you take the first step with clarity and confidence.

Service Areas
Beacon Falls, CT
Bethany, CT
Berlin, CT
Bethel, CT
Bethlehem, CT
Bridgewater, CT
Brookfield, CT
Cheshire, CT
Danbury, CT
Darien, CT
Durham, CT
Easton, CT
Fairfield, CT
Fairfield County
Greenwich, CT
Hamden, CT
Harwinton, CT
Kent, CT
Litchfield, CT
Litchfield County
Middlebury, CT
Milford, CT
Monroe, CT
Morris, CT
Naugatuck, CT
New Canaan, CT
New Fairfield, CT
New Haven County
New Milford, CT
Newtown, CT
Norwalk, CT
Orange, CT
Oxford, CT
Plymouth, CT
Prospect, CT
Redding, CT
Ridgefield, CT
Rowayton, CT
Roxbury, CT
Shelton, CT
Southbury, CT
Southport, CT
Southington, CT
Stamford, CT
Stratford, CT
Thomaston, CT
Trumbull, CT
Wallingford, CT
Washington, CT
Watertown, CT
Weston, CT
Westport, CT
Wilton, CT
Wolcott, CT
Woodbridge, CT
Woodbury, CT
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